01 / Retail & Leisure

Specialists in designing building services for the Retail & Leisure sector.

DSSR provides services design and support to the retail and leisure industries. Our experience ranges from Retail units and Landlord areas within large scale shopping centres to Visitor Centres, Sports Centres, Cinemas, Curling/ Ice rinks, Swimming Pools and Exhibition Centres.

© Header image courtesy of Metrocentre 

02 / Landlord Services

Retail – Delivery of Landlord Services

We have a wealth of knowledge and experience in the installation and commissioning of mechanical, electrical, and public health systems for the retail and leisure sectors over the last 20 years.

We have successfully completed a diverse range of projects within the retail sector for various large-scale clients, particularly within some of the larger-profile shopping centres within the UK.

The range of services we provide for our Clients ranges from amalgamation/separation of retail units to MEP design for the landlord mall areas and upgraded utilities including new onsite substations, diversions of existing services and strip-out of units.

On behalf of the client, we also undertake Tenant fit-out reviews. This is invaluable to the various centres as they have the confidence and the comfort that the tenant MEP systems being installed within their system are thoroughly reviewed to comply with both current regulations and the centre’s specific technical services handbooks. We work alongside the centre managing agents to ensure that the new tenants’ services are installed to a high standard and provide suitable life safety within the centre.

Our expertise in this field allows us to design and implement tailored solutions that meet the specific needs and requirements of each individual project while ensuring the comfort and safety of all those who use these facilities.

03 / An example of our work

Retail – Harrods Beauty

DSSR’s involvement in this development was to split an existing large-scale unit of 140,000 sqft (formerly House of Fraser) into 4 separate retail units, 1 being earmarked for a new anchor tenant at the centre in H (Harrods) Beauty.

DSSR was appointed to survey the existing unit and identify all services to be safely stripped out and provide MEP Design for the new landlord services to the 4 new potential retail units. This design includes a new 1600kVA substation to provide ample supplies for the new incoming tenant to the large-scale retail units. We were also responsible for providing the 4 new units with new connections for sprinklers, water, drainage, and fire alarm from the existing landlord’s infrastructure.

Our involvement also includes the review and survey of the Tenant fit-out package. This provides the client with the assurance that the tenant is installing services within their building which are designed and installed in accordance with all the relevant British standards, building regulations and the specific retailer’s technical tenant handbook.

04 / Variety of Retail/Leisure Experience

Experience Across a Variety of Leisure & Visitor Centre Spaces

DSSR also specialise in mechanical, electrical, and public health systems design for a variety of leisure facilities, visitor centres, and exhibition centres.

Our goal is to provide the end user with high-quality service and design to provide a practicable, relaxing but fully functional space for the public to enjoy in comfort. Our skilled engineers are well-versed in the latest industry trends and technologies, and can provide tailored solutions that are specific to each site’s unique requirements.

The range of projects within this sector varies in size and complexity, these include leisure/sports centres, visitor centres, Swimming Pools and Exhibition Centres.

05 / Case Studies

Relevant Case Studies

Below is a selection of case studies demonstrating our experience and expertise within the Retail & Leisure sector:

06 / Sector Lead

Neil Gray


Neil is a Mechanical Associate with over 21 years of experience with DSSR and a specialist understanding of the Retail & Leisure sector.

Neil has been involved in most sectors of the construction industry including Education, Healthcare, Retail, Education, Residential, Leisure, MOD/Government Agency, Commercial and Industrial.

Neil has a wealth of experience in providing mechanical services designs for buildings with highly serviced or complex design requirements, having successfully led many large and complex projects on behalf of DSSR.

07 / Contact

Let's talk. Please don't hesitate to contact any of our offices.